Interactive User Manuals & Self-Service Support
Empower your workforce with instant answers. Reduce support tickets by providing a comprehensive, searchable knowledge base and step-by-step video guides directly within the app.
Learn Faster with Smart Documentation
From onboarding new hires to troubleshooting complex features, give your users the resources they need to succeed.
Searchable Knowledge Base
Find answers instantly. Our intelligent search suggests relevant articles, guides, and FAQs as you type.
Video Tutorials
Watch and learn. Access a library of short, focused video tutorials demonstrating key features and workflows.
Role-Based Content
Show the right guides to the right people. Admins see configuration manuals, while employees see attendance guides.
Downloadable PDFs
Take it offline. Users can download manuals and standard operating procedures (SOPs) as PDF files for offline reference.
Contextual Help
Get help where you are. Click on help icons next to specific features to see relevant tooltips and explanations instantly.
Always Up-to-Date
Never rely on outdated manuals. The digital guide is automatically updated whenever new features or changes are released.
Educate, Onboard & Support Your Users
Centralized Documentation Hub
Organize all your manuals, policies, and FAQs in one structured portal. Use categories and tags to make navigation intuitive.
- Hierarchical categories
- "Most Viewed" articles
- Feedback mechanism (Helpful/Not Helpful)
Interactive Product Tours
Don't just read about it, do it. Walk users through complex tasks with interactive, step-by-step on-screen overlays.
- New user onboarding flow
- Feature highlighting
- Progress tracking
Change Logs & Release Notes
Keep your team informed about software evolution. Automatically display "What's New" popups and detailed release notes after updates.
- Version history timeline
- "What's New" modal
- Feature deprecation alerts
Multi-Language Support
Break down language barriers. Provide manuals and guides in local languages (Hindi, English, etc.) to support diverse field teams.
- One-click language toggle
- Localized video subtitles
- Regional policy documents
